TO ENSURE CLIENTS SCHEDULING NEEDS, RESPECT FOR EVERYONE’S TIME AND TO OPERATE AT THE MOST EFFICIENT LEVEL… THE FOLLOWING POLICES HAVE BEEN IMPLEMENTED FOR LATE ARRIVALS, CANCELLATION, AND NO-SHOWS:
To secure your appointment, we require a valid credit or debit card to be kept on file. Your card information is securely stored and will only be charged if no-show/cancellation policy is violated
**CARD ON FILE WILL ONLY BE CHARGED FOR NO-SHOWS AND CANCELLATIONS
MOBILE-MENTS AND CASH ARE THE ONLY ACCEPTABLE PAYMENT METHODS **
At the 5 minute mark you will receive a check-in text. If you are more than 10 minutes late to your appointment, it may need to be rescheduled to accommodate other clients
FAILURE TO SHOW WILL RESULT IN NO-SHOW POLICY CHARGE
Appointments must be canceled at least 24 hours in advance
24 hours notice is required to cancel ANY appointment. Canceling less than 24 hours results in 50% of the total service price for late cancellation
Rescheduling on the same day of your appointment or less than 24 hours in advance will be treated as a cancellation
Failure to show up to your scheduled appointment without prior notice will result in a no-show fee of 50% charged to the card on file
BY BOOKING, YOU AGREE TO THESE POLICIES. THANK YOU FOR YOUR UNDERSTANDING AND COOPERATION
The Waxing Willow
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